Shipping & Returns
Domestic Shipping
$7 flat rate shipping on all orders
We offer a flat rate shipping fee of $7 for all orders within Australia. If you would like your Ritual Collagen sooner, express shipping can be purchased for $15.
DOMESTIC SHIPPING |
ESTIMATED DELIVERY TIME |
COST |
STANDARD SHIPPING |
2-8 BUSINESS DAYS |
$7 FOR ALL ORDERS |
EXPRESS SHIPPING |
1-2 BUSINESS DAYS |
$15 FOR ALL ORDERS |
Local Delivery
We offer free local delivery for Byron Bay, NSW and some surrounding locations. Enter your address at checkout, and if you're eligible, select the 'Local Delivery' shipping method.
Your parcel is too large for a mailbox. In order for us to complete the delivery, please ensure you have a safe and protected spot for us to leave it.
International Shipping
Returns
WE'RE PLEASED TO OFFER THE BEST RETURN POLICY OF ANY COLLAGEN COMPANY IN AUSTRALIA.
We understand that every body is different. Finding the best health rituals for your body is a personal and sometimes difficult journey, especially when shopping online.
That's why we offer free 60 day returns on any of our products, new or used.
Try any Poco Collective product purchased from our online store for 60 days, and if you're not completely satisfied with your purchase, we'll refund you. Simply email us at hello@pococollective.com with your order number.